So there was this CART gig I had on Saturday night. I hadn't been provided with any prep materials ahead of time, but I am resourceful, oh yes I am, and despite the fact that I can be pretty hard on myself, I know I did a bang-up job. It was an over-two-hour event, filled with Native American and equine and accessibility and coping-with-disabilities terminology. I just went through the transcript before writing this, and it was 40 pp. Normally a two-hour event would produce more pages, but some of the time I was just sitting there, because they showed a documentary that was pre-captioned.
I had 9 translation errors. One time I misstroked "reservation," so it came out "Rhett's vation." Another time they said "Beyonce," as in the singer, (who'dathunkit?) and although I had previously entered it into my dictionary in two different ways, at that moment it caught me off guard and I stroked it a different way, so it came out readable phonetically, but wonky. There were a few double words. That's always an annoyance (to me, anyway), and it comes from going too fast. The machine registers two strokes of something instead of one. The machine is like a musical instrument, it sometimes goes out of "tune," and such "bounces" happen. I can't remember the others. Those were the notable ones. Thank goodness I got a copy of one woman's introductory speech four minutes before the event, as I was able to put in Cowasuck Nation, which, if I hadn't had that ability, might have translated, "could you suck nation." Wow, would that have seemed Freudian or what?
The punctuation is never even close to perfect because people don't talk with punctuation and I'm just doin' the best I can in real time, people. The microphones kept malfunctioning. A recurring joke of the evening was, "Can you hear me now?" delivered in the Verizon commercial way. I was thankful they had evicted the bat (presumably without harm) that showed up just before the event began, and they did it without knocking down or trashing my computer and steno machine.
I was still able to hear most things and write them down, so the entire audience -- hearing and hearing impaired -- could read it, with about a one-second delay from spoken word to reading it. (I'm patting myself on the back so much right now that if I didn't do yoga fairly regularly, I'd probably throw my shoulder out.)
Then as we were packing up and congratulating each other on a great event, a man and a woman come up to me. The man says, "Excuse me. Were you typing as WELL as running voice recognition software?"
"I beg your pardon?" I say, blasphemy dripping from my voice. "Heavens, no. I do not use voice recognition software."
He feels compelled to inform me that IT IS OUT THERE, this wonderful voice recognition software. Why do certain guys seem to get all warm fuzzies about machines doing jobs instead of people? Wankers. I tell him that no, actually, it's not. Voice recognition software works marginally well for single users, but it takes time to train it; that it is not even close to being capable of writing multiple voices at high speeds in a setting like this, and can't handle accents, especially not in real time. Why I felt the need to dignify his rudeness (because he was rude, not simply asking the question out of curiosity) by responding is a subject I should take up with my therapist. Wait. I don't have a therapist. You'll have to be my therapist, then, OK?
Oh, he needs to tell me in a very authoritative way that it is definitely capable, and it's 90% accurate. He did add "it's only 90%," clearly acknowledging at that point that my translation was better than that, but implying that it will be no time before the wonderful A.I. will speed right past me. 90%, although it sounds high, is not even close to accurate. Mine was dang close to 100. Our certification tests have to be passed at greater than 95% accuracy, punctuation included, and all court reporters agree that, in spite of the testing, if we were only 95% accurate in our work on a daily basis, we'd be lousy reporters and even lousier captioners. The tests are five minutes long, three of them at a sitting, given at very high speeds, and therefore the error allowances are greater, the idea being that if we test at the very high speeds at greater than 95% under a testing situation, that means we will then have a reserve of speed to enable us to have endurance through long days out in the real world.
I'm just realizing as I'm writing this that I think he started this conversation because he wanted to know the brand of the wonderful voice recognition software that I was using that was so dat-burned fast and accurate. The brand is "NORMA," asshole!
He tells me that A.I. (artificial intelligence) is so great, and it's definitely out there, but "we can't afford it," and he made a gesture to encompass other people in the room. Hello? (who's the "we" he's referring to, I wonder?) He said the database could definitely be done with A.I., to cover all those many accents, but it would have to be huge. Yeah, I'd say so, like his arrogance and his ignorance and his rudeness to me. Should I list to him the accents and subject matters I've done in the last year, ya think?
I was probably just a little bit rude to him before it was over. I wanted him out.of.my.SPACE. But to my credit, I did not strike him, spit on him, or call him names. And this was after he then said, "So what are you, JUST A COURT REPORTER?"
If I'd had my wits about me, I would have said, "Yes, I'm just a court reporter. And you are just aaaaaaaaaayyy... (doctor, lawyer, engineer, software designer...fill in the blank)?
Still steaming, but having mostly composed myself, I then went out into the area where there was an after-event reception. A woman (an older lady with a
Dutch boy haircut) said, as I was parking my suitcase holding all my equipment, "So you were the one running the voice recognition software?" My GOD. They're EVERYWHERE. So I said no, I
was .... she interrupted me, "You were typing that whole
time?" I say well, not typing exactly, but writing steno. "Oh, so you just write steno and it gets translated for you?" (as if it's just all.so.easy.) She says, "I'm a typist, so ...." I guess my withering stare shut her up, because she trailed off then.
GIVE ME A FRICKIN' BREAK. I think they might need to isolate me from the public before I hurt someone. Or perhaps these were plants that somebody put in there to provoke me and see how I would react? Was this Candid Camera? Well, it was definitely a "character-building evening," I'll tell you. This is the first time, except for the inevitable question that crops up in depositions (also from men, mostly IBMers), "Why don't they just tape it?!" that I've had people be so strange about it. Usually they at least say, "Wow. That's amazing. How do you DO that?" before they start educating me in obnoxious tones of voice that I can and WILL be replaced with a machine -- it's only a matter of time. And we'll all be a better society for it, too! Have I mentioned lately: I HATE PEOPLE?
I guess that's what I get for working, and not eating matzo, on the first night of Passover. I bet you the people in the seder down the hall would have thought I was hot shit and would have praised me left, right, and center, if I'd gone and done their seder in realtime. Cripes. Another lost opportunity. I guess I was handed my bitter herbs in another way, hrm?
Pardon me, though, I don't have time to rant for much longer. I have to go and demonstrate my apparently useless, archaic skill to a prospective student of Exercise & Movement Science and Athletic Training at 8:00 this morning, for the whole morning. Following that, I will demonstrate to a prospective engineering student. I don't know why they don't just use that brilliant voice recognition software instead, but there you go. Apparently I work for a very backwards institution. NOT.
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